Akino Tech Private Limited (“Akino”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through www.akinotech.in and related channels, how we use it, and your rights. By using our website or sharing your details with us, you agree to this policy.
1. Information we collect
- Details you give us through our website form, phone, email, WhatsApp, social media or our ads: name, phone number, email address, location, and your message or product requirements.
- For purchases, service or dealer enquiries: address, product and invoice details, and business details.
- Collected automatically: IP address, device and browser type, and pages visited, through cookies and similar tools.
2. How we use it
- To respond to enquiries and send quotations.
- For sales, delivery, installation, warranty and after-sales service.
- To evaluate and onboard dealers and distributors.
- To send product updates and offers (you can opt out anytime).
- To improve our website and measure our advertising.
We do not sell your personal information.
3. Cookies and tracking
Our website uses cookies and similar tools to understand how visitors use the site and to measure our advertising on platforms such as Facebook and Instagram. Our site also shows Google Maps and Google reviews and links to our social media pages. These providers may collect information under their own privacy policies.
You can block or delete cookies in your browser settings, and manage how ads are shown to you in your Facebook and Instagram ad preferences.
4. Who we share it with
We share your information only where needed for the purposes above:
- Authorised dealers, distributors and service partners – to handle your enquiry, sale, installation or service in your area.
- Affiliated businesses – including group companies and our showroom partners, where needed to serve your enquiry.
- Service providers – such as website hosting and maintenance, IT support, communication tools, logistics and payment providers, who process data on our behalf.
- Advertising and analytics platforms – such as Google and Meta, for measuring and improving our advertising.
- Government or legal authorities – where required by law, court order or to protect our legal rights.
5. Retention and security
We keep your information only as long as needed for the purpose it was collected, or as required by law, and protect it with reasonable security measures. No online system is completely secure.
6. Your rights
Under applicable law, including the Digital Personal Data Protection Act, 2023, you can ask to access, correct or delete your personal information, withdraw your consent, or opt out of marketing. Contact us using the details below. Our website is not intended for anyone under 18. We may update this policy; the latest version will always be on this page.
7. Grievance Officer and contact
- Name: Abhishek Raaj Ambalavanan Srinivasan
- Email: admin@akinotech.com
- Phone: 044-42027488 / +91 89394 33755
- Address: Akino Tech Private Limited, SP-152, 21st Phase, First Main Road 4th Lane, Ambattur Industrial Estate, Chennai – 600058, Tamil Nadu
We aim to respond to requests within 30 days.